CISCO 課程 >> 課程介紹
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Implementing Cisco Advanced Call Control and Mobility Services
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實現Cisco進階通話控制與行動服務
課程代碼
CLACCM
課程天數
5 天
課程概要
本課程涵蓋進階通話控制和行動服務相關知識與技能。您將學習如何使用 Cisco® Unified Communications Manager 功能將您的通信基礎架構整合為可擴展、可攜且安全的協作解決方案。
通過講師領導的課程和動手實作練習，您還將了解許多其他功能，例如 Globalized Call Routing、Global Dial Plan Replication、Cisco Unified Mobility、Cisco Extension Mobility、Device Mobility、Session Initiation Protocol Uniform Resource Identifier (SIP/ URI) call routing、Call Admission Control、Cisco Unified Communications Manager Express and Survivable Remote Site Telephony (SRST) gateway technologies、Cisco Unified Board Element Call deployments、signaling and media protocols、call coverage 與 time of day routing。
本課程可協助您準備 300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) 考試。
通過講師領導的課程和動手實作練習，您還將了解許多其他功能，例如 Globalized Call Routing、Global Dial Plan Replication、Cisco Unified Mobility、Cisco Extension Mobility、Device Mobility、Session Initiation Protocol Uniform Resource Identifier (SIP/ URI) call routing、Call Admission Control、Cisco Unified Communications Manager Express and Survivable Remote Site Telephony (SRST) gateway technologies、Cisco Unified Board Element Call deployments、signaling and media protocols、call coverage 與 time of day routing。
本課程可協助您準備 300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) 考試。
學習目標和取得技能
完成本課程後，您將能夠：
- Learn how to manage the tools of Cisco Unified Communications Manager (CM) for secure communication to facilitate team-based collaboration from any location using Voice over Internet Protocol (VoIP), video, unified messaging, and IM
- Gain hands-on experience in using Cisco Unified Communications Manager for secure, compliant communication protocols
- Acquire the knowledge to prepare for the 300-815 CLACCM exam
教學方式
CISCO認證講師指導
教材與實驗
CISCO原廠教材
課程適合對象
- Network administrator
- Network architect
- Network designer
- Network engineer
- Network manager
前備知識
學生需完成以下課程或具備同等知識：
- Understanding Cisco Collaboration Foundations (CLFNDU)
- Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
- Internet web browser usability knowledge and general computer usage
- Basic understanding of networking technologies
- Basic understanding of voice and video
- Describe the different codecs and how they are used to transform analogue voice into digital streams
- Knowledge of Cisco Internetworking Operation System (Cisco IOS XE) command line
- Describe the Cisco Collaboration solutions architecture
- Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premises deployment model
- Configure and modify required parameters in Cisco Unified CM including service activation, enterprise parameters, CM groups, time settings, and device pool
- Deploy and troubleshoot IP phones via manual configuration within Cisco Unified CM
- Describe and configure endpoints and commonly required features
- Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H.323, Media Gateway Control Protocol (MGCP), and Skinny Call Control Protocol (SCCP)
- Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
- Define Quality of Service (QoS) and its models
- Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
- Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP])
- Describe a dial plan and explain call routing in Cisco Unified Communications Manager
- Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transformations, SIP Trunks, and SIP Route Patterns
- Implement basic globalized call routing within a Cisco Unified Communications Manager cluster
- Configure calling privileges in Cisco Unified Communications Manager
- Implement toll fraud prevention
- Implement common endpoint features including call park, softkeys, shared lines, and pickup groups
- Implement Public Switched Telephone Network (PSTN) access using Media Gateway Control Protocol (MGCP) gateways
- Implement a Cisco gateway for PSTN access
- Deploy a simple SIP dial plan on a Cisco Interrupt Service Routine (ISR) gateway to enable access to the PSTN network
- Implement and troubleshoot media resources in Cisco Unified Communications Manager
- Manage Cisco Unified CM access to media resources available within Cisco Unified CM and Cisco ISR gateways
- Describe tools for reporting and maintenance including Unified Reports, Real Time Monitoring Tool (RTMT), Distributed Resource Scheduler (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
課程大綱
- Analyzing and Troubleshooting Signaling and Media Protocols
- Implementing Cisco Unified Communications Manager Supplemental Services
- Implementing Call Coverage in Cisco Unified Communications Manager
- Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
- Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
- Configuring and Troubleshooting Cisco Unified CM Unified Mobility
- Implementing Cisco Unified Communications Manager Express
- Implementing Globalized Call Routing
- Implementing Remote Site Survivability
- Implementing Call Admission Control in Cisco Unified Communications Manager
- Implementing URI Calling in Cisco Unified Communications Manager
- Troubleshooting Multisite Cisco Unified Communications Manager Deployments
- Examining Global Dial Plan Replication
- Configuring and Troubleshooting Cisco Unified Border Element
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